Privacy Policy

1. Information We Collect

We collect information necessary to provide and improve our service. Types of data we collect include:

• Contact information: name, email address, phone number, and postal address when you request services or communicate with us.
• Account and transaction data: details of bookings, service history, payments, invoices, and correspondence.
• Technical data: device identifiers, IP address, browser type, operating system, and usage data collected automatically when you visit our site.
• Cookies and tracking data: cookies, web beacons, and similar technologies used to improve and personalize your experience.
• Communications: content of messages you send to us, including feedback and support requests.

2. How We Use Your Information

We use personal data for purposes including:

• Providing, maintaining, and improving our service and customer support.
• Processing bookings, payments, and communications related to services.
• Sending transactional messages, service updates, and important notices.
• Personalizing user experience and measuring site performance and usage.
• Complying with legal obligations and enforcing our agreements.

Legal bases for processing (where applicable) include consent, performance of a contract, compliance with a legal obligation, and our legitimate interests in operating and protecting our business and services.

3. Cookies and Tracking Technologies

We and our service providers use cookies and similar technologies to collect information about your interactions with our site. Types of cookies include:

• Essential cookies: required for core site functionality.
• Performance and analytics cookies: help us understand site usage and improve performance.
• Advertising and personalization cookies: used to deliver relevant ads and content and measure campaign effectiveness.

You can control cookies through your browser settings and opt out of certain third-party analytics or advertising via provider opt-out tools. Note that disabling cookies may affect site functionality.

4. Disclosure to Third Parties

We may share personal data with third parties where necessary to provide our services, for example:

• Service providers who assist with payments, hosting, analytics, marketing, and customer support.
• Legal and regulatory authorities when required by law or to protect our rights.
• Third-party platforms you choose to link with or to which you authorize disclosure.

When we share data with service providers, we require safeguards to protect personal data and limit their use to the purposes we specify.

5. Data Retention and Security

We retain personal data for the period necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce agreements. We employ reasonable administrative, technical, and physical measures to protect personal data against unauthorized access, disclosure, alteration, and destruction. However, no transmission or storage system is completely secure.

6. Your Rights and Choices

Subject to applicable law, you may have rights regarding your personal data, including:

• Accessing the personal data we hold about you.
• Requesting correction of inaccurate or incomplete data.
• Requesting deletion of personal data, where we are not required to retain it.
• Objecting to or restricting certain processing, and withdrawing consent where relevant.
• Requesting portability of data you have provided to us.
• Lodging a complaint with a supervisory authority if you believe your rights are violated.

To exercise your rights, contact us at info@redclear.sbs. We will respond in accordance with applicable law and may require verification of identity before acting on requests.

7. International Transfers

Personal data may be processed in countries other than your country of residence. Where transfers occur, we implement appropriate safeguards such as contractual protections or other measures permitted by law to protect personal data.

8. Children

Our site and services are not directed to children under the age of 16. We do not knowingly collect personal data from children without parental consent. If you believe we have collected such data, please contact us and we will take steps to delete it.

9. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will post the revised policy on this service with the updated date. Continued use of our site after changes will constitute acceptance of the updated policy.

10. Contact Information

If you have questions or requests regarding this Privacy Policy or our privacy practices, contact: